Shipping Information

If there is any address amendment needed for order within 12 hours, kindly inform us at customercare@bignuts.my.


How long does it normally take to ship orders out once payment has been made?

It is our practice to process your order within 2 business day and ship out within 2 business days. The only exception will be if an item is on backorder in which case we will be in touch to inform you about any delays. 

Disclaimer: Delivery timeframes on courier websites are just an estimation provided by the couriers and actual delivery timeframes may vary according to logistical circumstances such as seasonal delays or outskirt delivery.

 

Do you deliver outside Malaysia?

Not as standard practice. If you require delivery outside Malaysia, please contact us directly via customercare@bignuts.my so that we can discuss the possibility of making special logistical arrangements.