Once we receive an order, we will ship out the order the next day. 

For West Malaysia order - 2 to 5 days.
For East Malaysia order - 4 to 10 days.

Yes they are. Our company abides by the halal guidelines, and procedures outlined by the Department of Islamic Development Malaysia (JAKIM) as well as to uphold its standard at all times.

Only our brazilnuts, pumpkin seeds, chia seeds, sunflower seeds, flaxseeds, and goji berries are certified organic. Everything else that we supply are all natural ingredients despite not being certified as organic. At Big Nuts, we aim to make quality ingredients available to customers at affordable prices and research on organic eating has not demonstrated enough added benefits to justify the significant cost increase of going organic.

As far as we know, our products do not contain any gluten but we are not claiming to be gluten free as we do not have such certification from our manufacturing suppliers.

We would advise our customers to exercise discretion as nuts in particular may be a choking hazard or cause allergic reactions depending on the individual.

All over the world! We source the best quality products from producers and suppliers across the globe. For more details, please refer to the respective product pages.

7 Months from date of purchase for the products below:
Nuts, Granola, Muesli, Seeds and Trail Mix

12 Months from date of purchase for the products below:
Dried Fruits and Oats

You may email to customercare@bignuts.my and our friendly team will get back to you as soon as possible!